Frequently Asked Questions

Is there one person that would be assigned to regularly clean our home, or do you have a staff that you expect to rotate between jobs?

Our four member cleaning team travels to jobs as a unit.  We never drop our employees off and make them wait for their ride home.

As the owner, I am always on site to supervise.

Are cleaning materials and equipment provided with your service, or do we provide the materials and equipment?

We provide all materials and equipment.  Special Green List Cleaning materials are available by request only.

My daughter has allergies, what can you do to reduce allergens in my home?

We use only the highest quality HEPA filtration vacuums.  Also, "Green List Cleaning" materials are available on request.

Are you a pet-friendly service?

Yes, indeed!  We all love pets.  We only require that they love us too!

Is English spoken, written, and read?

We are proud to do business in the English language!  All of our employees are briefed on our policies and are happy to communicate with you regarding your needs.

Would the person cleaning our home be a legal US Resident or Citizen?

All of our employees are bonded.  Legal US citizenship is a requirement to hold a bond.

Also, all of our employees have signed a W-9 form stating their status as U.S. citizens.

What forms of payment do you accept (cash / check / credit card)?

We take cash, check and PayPal (see link on the left side of our website)

Would you be willing to provide 3 or more references as part of the hiring process for this position?

References are available on request.

 

401-662-7690

9-5 Monday thru Friday

MothersHelpRI.com House Cleaning

Middletown, Rhode Island

 

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